Returns & Exchanges

At Live Bearded, we stand by our products with a 365-day 'Beard Confidence' guarantee to ensure you are 100% satisfied with your grooming experience. If a scent isn't right for you or a product doesn't meet your expectations, we'll make it right with a hassle-free exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Choose Your Preference

  Select whether you would like to exchange your item for a different scent, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.

• 4.
  Processing and Delivery

  Once we receive your return, our team will process your new shipment or refund within 3-5 business days to keep your beard looking its best.